$5 US Shipping | International Starting at $7
FREE US Shipping On Orders $75 & Up!
Orders Ship Within 48 Hours Or Less

FAQ

Shipping

How much is shipping?

Shipping is $5 in the US. International shipping starts at $7. For more shipping related questions, be sure to visit our Shipping Policy.

Do you ship for free?

Shipping is free for all US orders $75 and up. Free shipping discount will show during checkout. International shipping starts at $7. For more shipping related questions, be sure to visit our Shipping Policy.

Orders

Can I place an order by phone?

At this time, we do not offer ordering by phone and you can only order through our website here at NailFindz.com. However, we make it very easy to order on the computer, or through your tablet or smartphone device. Please view our Contact Us page to speak to us by email if you have any other questions.

Will I receive an order confirmation?

Yes. After you place your order you will automatically receive an order confirmation to the email address that was provided during checkout. If you do not receive an email, you most likely entered your email address incorrectly. Please contact us for assistance.

I already placed my order, but can I change something?

Because orders automatically go through our processing department after being placed, we cannot make any changes. If you entered your address wrong, contact us IMMEDIATELY. However, if we have already shipped your order, contact USPS. Discounts cannot be applied after the order is placed.

How can I check the status of my order?

Once your order has been shipped, a tracking number is then emailed to the email address provided during checkout. If you do not receive an email, you most likely entered your email address incorrectly. Please contact us for assistance. Your order location gets updated by USPS each time it reaches a different facility and when it reaches its final destination and is marked as “delivered”. You can sign up for order status notifications with USPS. 

When will my order ship? How long will it take for me to receive it?

Please view our Shipping Policy located at the bottom left hand side of our site. On it is very detailed and valuable information regarding this question.

Can I return or exchange my item?

Due to the nature of these items, no refunds or exchanges are allowed. Please view the rest of our FAQ page for any questions you may have prior to placing an order with us. Feel free to email us at Sales@NailFindz.com if you have any further questions or concerns.

Do you have any current sales going on?

We always have our free shipping discounts all year round. Shipping is free for all US orders $75 and up. Free shipping discount will show during checkout. We also promote discounts through our social networks and newsletters. Located at the bottom of our site is a Follow Us section where direct links to our social networks are. Be sure to follow us so you don’t miss out!

How can I be notified of new items or current discounts and promotional offers?

Feel free to sign up for our newsletter to be notified of current promotional offers by email. By signing up for our newsletter, you get first eyes on new items before they sell out, current news, restocked items and sales (which usually last 24 hours). We also promote discounts through our social networks and newsletters. Located at the bottom of our site is a Follow Us section where direct links to our social networks are. Be sure to follow us so you don’t miss out!

My Account

Do I need to have an account to order?

No, you do not have to have an account to order from us. You can check out as "guest". However, having an account enables you to view order history, save multiple shipping and/or billing addresses and more.

Can I change my account info?

Yes, you can. When you log into your account, you will be able to view and change info (Because of our quick processing time, orders cannot be changed after the order is already placed. If you entered your address wrong on an order, contact us IMMEDIATELY. However, if we have already shipped your order, contact USPS).

Contact

How can I contact you?

Please visit our “Contact Us” page located at the bottom left hand side and fill out the form provided, or email us at Sales@NailFindz.com.

Marketing

Do you work with bloggers?

We welcome collaboration with fashion bloggers who have large followings and engagement rates on their own blog, or on the most popular social media sites such as Facebook, Twitter, Instagram, etc. Please contact us by email at Marketing@NailFindz.com for any inquiries regarding this matter.